At Frosty’s Holiday Lighting, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make use of our services. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: This includes your name, email address, phone number, billing address, and other details provided when you fill out a form, request a service, or make a purchase.
  • Non-Personal Identification Information: This includes data such as browser type, device type, operating system, IP address, and browsing activity on our website.
  • Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your user experience. These tools help us analyze trends, administer the site, track your movements around the site, and gather demographic information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services.
  • To personalize your experience and respond to customer service requests.
  • To process transactions and send relevant notifications related to your services or orders.
  • To send promotional emails and updates about our products or services (you can opt out at any time).
  • To improve our website’s functionality and security.

3. How We Protect Your Information

We use a variety of security measures, including encryption and secure servers, to protect your personal information. However, please note that no data transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share your information in the following circumstances:

  • With service providers or contractors who help us operate our business and provide services to you.
  • To comply with legal obligations, enforce our site policies, or protect our rights or safety.
  • In the case of a business transaction, such as a merger, acquisition, or sale of assets, where personal information may be transferred as part of that process.

5. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the content, privacy practices, or policies of these external websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate information.
  • Deletion: You may request that we delete your personal data, subject to legal or contractual obligations.
  • Opt-Out: You may opt-out of receiving promotional emails from us at any time by following the unsubscribe link provided in our emails or by contacting us directly.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for any legal, accounting, or reporting requirements.

8. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we make changes, we will update the “last modified” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Frosty’s Holiday Lighting

Email: frostysholiday@gmail.com
Phone: (847) 414-3732
Address: 700 Busse Hwy Park Ridge, IL 60068

By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.